NO refunds on appraisals.
NO refunds on repair services.
NO returns, NO refunds or exchanges on silver pieces.
NO returns, NO refunds or exchanges on special orders.
NO returns OR refunds on gold and diamond jewelry -- STORE CREDIT ONLY.
Any gold jewelry piece that has been used or modified in any way CANNOT be exchanged.
Gold jewelry pieces may be exchanged with the original receipt and original packaging within 7 days of the purchase date.